Caitlin McCall
135 Camp Street, Jamestown, NY 14701
(814) 730-6757
caitlinmccall5@hotmail.com
Objective
Seeking a position as a bartender where I can utilize the bartending skills obtained through Local Bartending School, including profit pouring, mixology, and knowledge of essential health and safety codes.
Skills
◉Bartending – Utilize expansive knowledge of mixed beverages, specialty liquors and craft beers to serve customers and support waitstaff.
◉Efficiency – Mix, pour and serve drinks for bar clientele as well as restaurant waitstaff. Serve meal options and answer customer questions about the drink and food menus.
◉Friendly – Greets every customer with a hello and a smile, even if he or she cannot serve the customer right away. Being kind, even towards frustrated customers, is important
◉Composure – maintains all the bartender qualities such as memory, communication, organization, and friendliness – even under pressure.
Education and Certification
Local Bartending School (2018)
◉ eTIPs + State Serving Certification – Responsible Serving
Jamestown Community College (August 2015 – December 2015, August 2016 – January 2016)
Jamestown, NY
◉ I went two separate semesters studying the humanities, focusing on going back and hopefully finishing school.
Work Experience
Old Navy (November 2015 – Present)
Lakewood, NY- Lead
◉ Welcomes customers by greeting them; offering them assistance.
◉ Directs customers by escorting them to racks and counters; suggesting items.
◉ Advises customers by providing information on products.
◉ Helps customer make selections by building customer confidence; offering suggestions and opinions.
◉ Documents sale by creating or updating customer profile records.
◉ Processes payments by totaling purchases; processing checks, cash, and store or other credit cards.
◉ Keeps clientele informed by notifying them of preferred customer sales and future merchandise of potential interest.
◉ Contributes to team effort by accomplishing related results as needed
◉ Fixture floor moves
◉ Resolves issues externally and internally
◉ Place / organize shipment and product accurately and timely
MOJO’S (May 2018 – August 2018)
Jamestown, NY – Bartender
◉ Prepared quickly alcoholic and non-alcoholic beverage in a high volume setting
◉ Prepared garnishes mixes and pre-mixed drinks
◉ Collected cash or tabulated drinks served accurately
◉ Maintained positive customer relations w/ excellent interpersonal communicative skills
◉ Helped maintained records of liquors, wine and sundries to ensure bar stock is maintained
◉ Cleansed and locked up according to prescribed procedures
Dean’s Family Restaurant (January 2016 – May 2017)
Jamestown, NY – Waitress
◉ Daily cleaning and product refills
◉ Taking orders, Writing tickets, and running food to customer
◉ Customer service and operating cash register
References
Elizabeth Wellman
Known for 4 years, coworker at JCC
◉ (716) 450-8343
Kayla Warren
Known for 2 ½ years, Management at Old Navy
◉ (716)969-0578, (716) 763-6500
Jill Truver
Known for 2 ½ years, Management at Old Navy
◉ (716) 969-0946, (716) 763-6500
