Faith Mann

Objective

Seeking a position as a bartender where I can utilize the bartending skills obtained through Local Bartending School, including profit pouring, mixology, and knowledge of essential health and safety codes.

Skills

◉ Bartending – Utilize expansive knowledge of mixed beverages, specialty liquors and craft beers to serve customers and support waitstaff.

◉ Efficiency – Mix, pour and serve drinks for bar clientele as well as restaurant waitstaff. Serve meal options and answer customer questions about the drink and food menus.

◉ Friendly - Greets every customer with a hello and a smile, even if he or she cannot serve the customer right away. Being kind, even towards frustrated customers, is important

◉ Composure - maintains all the bartender qualities such as memory, communication, organization, and friendliness – even under pressure.

Education and Certification

Local Bartending School (2019)

eTIPs + Nevada Commission on Postsecondary Education

◉ Go over glasses, tools and set bar

◉ Free Pour

◉ Shot pour

◉ Cutting Fruit

◉ Mixed drinks

◉ How to use a strainer and shaker

◉ Mixology and Popular Drink Recipes

◉ Checking ID’s

Morgan State University, Baltimore, MD (August 2001- May 2006)

◉ Degree: B.S. Psychology

Marinello School of Beauty, Hamden, CT (June 2011- September 2011)

◉ Professional Makeup Artist

Work Experience

Marrakech Inc., Woodbridge, CT – (Oct 2017-Present)

Acquired Brain Injury Program Director

◉ Serve as the head of the Acquired Brain Injury Department.

◉ Hire and supervise Case Managers, Coordinators, Assistant Managers, and staff members of the ABI Program.

◉ Maintain the budget of the program.

◉ Ensure the safety of the program staff and participants.

◉ Ensure the continued education of the employees who support individuals with brain injuries.

◉ Provide supervision to the ILSS Assistant Case Managers and 30 ILSS Support Staff.

◉ Coordinate, schedule, and lead interdisciplinary team meetings in the absence of the case manager or program coordinator.

◉ Ensure that the sites comply with all applicable regulations and policies and procedures – rent subsidy, health, fire, safety and agency-wide, site specific and program policies and procedures.

Marrakech Inc., Woodbridge, CT (August 2013 – Present)

CSS Program Coordinator

◉ Manage a caseload of 18 individuals.

◉ Maintain comprehensive and updated case records for individuals on caseload assuring current demographic, medical, programmatic and other information.

◉ Provide supervision to the ILSS Case Managers, Assistant Case Managers and 35 ILSS Support Staff.

◉ Coordinate, schedule, and lead interdisciplinary team meetings at the prescribed intervals to develop and/or review Individual Service Plans.

◉ Ensure that the sites comply with all applicable regulations and policies and procedures – rent subsidy, health, fire, safety and agency-wide, site specific and program policies and procedures.

Marrakech Inc., Woodbridge, CT (November 2010 – Present)

ILSS Case Manager

◉ Manage a caseload of 11 individuals.

◉ Ensure that services are provided in accordance with best practices for community living, recovery, dual diagnosis, engagement, motivation, etc.

◉ Maintain clearinghouse of information about resources for people of low income including, but not limited to, food banks, fuel assistance, rental subsidies, prescription assistance, entitlements and other assistance for basic necessities.

◉ Provide supervision to the 28 Independent Living Support Staff and Assistant Case Manager.

◉ Establish staff schedules for each program site within budgetary guidelines and Critical

◉ Information. Inform the Director of ILSS if the team suggests changes in supervision guidelines or critical Information that may affect the schedule.

The North Baltimore Center: Chesapeake Connections, Baltimore, MD (December 2007- August 2010)

Clinical Case Manager

◉ Manage a caseload of 8-10 clinically mentally ill individuals

◉ Assist each client in becoming re-established in the community

◉ Provide Crisis intervention services

◉ Provide on-call services

◉ Manage all psychiatric and somatic care for clients

References

◉ Available upon request