Jovion Morris
597 Eastern Parkway, 2nd Fl., Brooklyn, NY 11216
(929) 452-2231
jovionmorris@gmail.com
Objective
Experienced server and bartender bringing enthusiasm, dedication and an exceptional work ethic. Trained in food handling and service, wine upselling and presentation, and preparation of various cocktails. Highly motivated and outgoing with dedication to positive guest relations. High volume dining, customer service and cash-handling background.
Skills
◉ Bartending – Utilize expansive knowledge of mixed beverages, specialty liquors and craft beers to serve customers and support waitstaff.
◉ Efficiency – Mix, pour and serve drinks for bar clientele as well as restaurant waitstaff. Serve meal options and answer customer questions about the drink and food menus.
◉ Friendly – Greets every customer with a hello and a smile, even if he or she cannot serve the customer right away. Being kind, even towards frustrated customers, is important
◉ Composure –maintains all the bartender qualities such as memory, communication, organization, and friendliness – even under pressure.
Education and Certification
Local Bartending School (2018)
eTIPs + State Serving Certification – Responsible Serving
◉ Go over glasses, tools and set bar
◉ Free Pour
◉ Shot pour
◉ Cutting Fruit
◉ Mixed drinks
◉ How to use a strainer and shaker
◉ Mixology and Popular Drink Recipes
◉ Checking ID’s
Godfrey Stewart High School (July 2009)
Westmoreland, Jamaica
Upselling and Presentation Skills in the Bar (July 2017)
Rockhouse Hotel
Work Experience
Bartender/Head Waiter (2015 – October 2017)
Rockhouse Hotel – Negril, Jamaica
◉ Trained new waiters and floor staff on guest service expectations, safety procedures, proper food handling and restaurant protocols
◉ Monitored dining room to ensure optimal guest experiences
◉ Worked with individual servers to improve performance
◉ Answered customer inquiries and resolve issues promptly
◉ Prepared and served a variety of alcoholic beverages including beers, wines, and cocktails
◉ Exceeded guest expectations by following up with orders to ensure satisfaction
Bartender (2013 – 2015)
Riu Tropical Hotel, Negril, Jamaica
◉ Delivered exceptional, friendly and efficient service
◉ Answered questions about cocktail selections and made recommendations as needed
◉ Accurately recorded orders and partnered with team members to serve food and beverages that exceeded guests’ expectations
◉ Managed closing duties, including restocking items and noting the par inventory
Bartender/Server (2011 – 2013)
Couples Swept Away Resort, Negril, Jamaica
◉ Assisted guests with making menu choices in an informative and helpful fashion
◉ Appropriately suggested additional items to customers to increase restaurant sales
◉ Effectively communicated with kitchen staff regarding customer allergies, dietary restrictions and special requests
◉ Regularly checked on guests to ensure satisfaction with each food course and beverages
◉ Consistently adhered to quality expectations and standards
◉ Routinely cleaned table linens, table settings, glassware, menus, counters, floors and service refrigerators
