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Virginia Vega

Virginia Vega

Magna, UT 84044 vegaisabel47@icloud.com 3852106733

Dedicated to Customer Service, motivated to maintain customer satisfaction and contribute to company success. Proven ability to establish rapport with clients and exceed sales quotas. Reliable and driven, with strong time management and prioritization abilities.

Authorized to work in the US for any employer

Work Experience

Sales Representative

Basic Research, LLC-Salt Lake City, UT

October 2017 to January 2018

Inbound Sales Calls

Assisted customer with their orders, upsell

Answered basic customer service questions

Educate customers on products we would sell

Outbound calls would be made to customers to check in with them

Airbnb Rep

Sutherland Global Services-Summerlin, NV

July 2017 to October 2017

Go over account information, billing and payments. Speak to Guest or Host when there was a personality conflict. Help Guest get a hold of Host when they couldn’t reach them. Respond back to the Guest or Host’s emails when it came to their Tax or Legal questions in a proper manner.

Quality Assurance Analyst

Knoah Solutions – Henderson, NV

May 2017 to June 2017

Exhibits a professional demeanor and excellent communication and interpersonal skills.Skilled at evaluating both verbal and written customer contact by agents while coaching them for success in executing superior service to customers.Able to rapidly gain product knowledge.


Marriot Grand Chateau – Las Vegas, NV

March 2017 to May 2017

Responsible for the overall cleanliness and sanitation of the residents’ rooms, bathrooms and common areas including scrubbing, mopping, vacuuming, polishing, dusting, windows and using germicides.

Technical Support Representative

Teleperformance-AT&T – Sandy, UT

June 2016 to March 2017

Assist customers on how to manage their device. Remotes into customers devices. Educated customers with any billing questions they may have.

Mail Clerk

Progrexion – North Salt Lake, UT

November 2015 to June 2016


I run a machine that folds clients interventions letters and puts them in envelopes so they can sent to their creditors. I box letters and organize them by state. I also run the signer machine and envelope printing machine from time to time.


Lexington Law Firm

April 2014 to November 2015


Update clients on their case.

Provided credit score coaching on what to do to raise their credit score.

Updated credit reports.

Took payments by phone.

Explained detailed billing information and help understand their bill.

Update payment information.

Educated client how to use our client website.


Joined the bilingual team witch helped me become a universal paralegal at this company so it allowed me to help each client that called in.

Skills Used

Multi tasking

Problem solving


High School Diploma

Great Basin High School – Clearfield, UT

April 2010 to August 2011


Computer Skills (4 years), Retail Sales (1 year), Retention (1 year), Warehouse (Less than 1 year),Customer Service (4 years), Shipping (Less than 1 year), Multi-Tasking (4 years), Bilingual (10+ years),Strong written and verbal communication skills (4 years), Strong attention to detail (4 years), Ability to learn quickly and pro-actively solve problems (4 years), Quality Assurance (Less than 1 year),Monitoring (Less than 1 year), Housekeeping (Less than 1 year)



April 2010 to April 2012

TIPS Certified

March 2018 to March 2021

TIPS Certified.

Attended Local Bartending School.

Trained by Pro Bartender.