42 Conklin Avenue, Haverstraw, NY 10927 | H: (646) 464-7029 | loriannyycruz1@gmail.com
Summary
To obtain a position as a Bartender with your company utilizing exceptional communication skills, bartending knowledge and customer focused approach to maximize the efficiency the bar area of the hotel.
Experience
May 2017 to Current
Patient Representative Hudson River Health Care – Nyack , NY
Answer telephones, record messages and distribute mail for Medical staff.
Responsible for scheduling appointments and explaining services and charges for services.
Communicate effectively with team members and patients for all aspects of service.
Responsible for verifying insurances and setting fees based on sliding scale discount and eligibility.
Generate end of day reports, collect daily payments and assist with reception activities.
Sep 2014 to undefined 2014
Administrative Assistant/ Intern Everything Bridal Shows/ EmSolutions – Haverstraw , NY
Created contracts for vendors and prepared planograms for upcoming show setups.
Organized client e-mail list and e-mailed clients with event information and offers.
Performed administrative and office support duties for entire office.
Generated schedule for planned events, high school fairs and bridal shows.
Made appointments for directors and prospective clients.
May 2009 to May 2017
Supervisor Lowe’s Home Improvement – Nanuet , NY
Managed all checkout functions and monitored cash drawer amounts.
Assisted guests with credit card application process and approval.
Organized and price audited merchandise, faxed invoices and processed sales transactions and refunds.
Responsible for overseeing front department, coverage of registers and store supply usage.
Performed opening and closing procedures and transferred phone calls to appropriate departments.
Education and Training
May 2015
Business Administration
Saint Thomas Aquinas College – Sparkill , NY
Business Administration 3.4
Completed Local Bartending School in-home training.
R serving New York ATAP Certified Server
School # AT 0007
Certified eTips on Premise
ID # 4582502
Skills
Precise cash tendering and handling expert
Bilingual-fluent in English and Spanish
Strong customer service and organization skills
Computer Skills: Microsoft Office suite
Patience, good memory, friendly
Excellent communication skills
